Shipping policy
Shipping
For shipping within the United States we use USPS 2-3day tracked and insured flat-rate shipping boxes. This allows our products to arrive quickly and safely in your hands. We know this costs more than many people are used to seeing, but with the nature of our products we do not want to have candles or tea sitting in warehouses for too long on a hot summer day. We are a small business and this has been the best way that we have found to ensure your package arrives safely and quickly. Generally our packages arrive within 2 days nationwide unless a weekend falls during the shipping time.
When purchasing within the United States expect up to 2-9 business days lag-time for us to prepare your shipment and 2-3 business days after shipping for it to arrive. Please contact us with any issues within 7 business days of the item being delivered at Info@foxlingandfae.org
For International shipping:
We currently do not offer international shipping. However, if you would like to contact us at: info@foxlingandfae.org or privately over DM on Instagram and Facebook, we would be happy to figure out the cost of shipping for you and do a special order.
We have made this choice for our business as we prefer to use trackable, short-term shipping options and with the pandemic this isnt available to meet our standards at this time.
We will however take customers on a case by case basis if you contact us directly. Be aware, lowest cost of shipping we have found to the UK, and Europe at this time is around 28$ USD.